After sales service
if you are not satisfied with the product,you may return the goods for exchange but please communicate with us before return,the shipping and handling charge is not refundable all return items,must be in good condition.they must be under resalable condition.Men made defects are not guarantee,such as broken,scratched and so on.
1.Please leave good feedback for every order to be your valuable customer and keep getting our privilege.
2.We care about our valuable customers,and will endeavor to solve any unexpected problems.
3.If you are not satisfy with the goods,please fell free to contact us in time,and send message firstly before you leave negative feedback or open ay dispute on alibaba.Negative feedback does not solve any thing.We will always do our best to solve the problem and live up to your satisfaction
Payment is expected to be received within 3 days of auctions close.
Escrow is our preferable payment method, we also accept different payments by T/T, Western union, Money gram and others as below.
Most of our deals are promoted with free shipping (selected countries) by China post, usually Under 2KG send by China post, more than 2kg we will send EMS/UPS/DHL .Please contact us before you place your order if you need the goods urgently.
The items are well-packed with bubbled packages, we support shipping via China post/HK post/UPS/DHL/FEDEX/EMS, please allow 5-20days to reach.
---By Airmail: Generally, about 1-2weeks to ASIA. West Euro, North America.
---By Airmail: Generally, about 2-3weeks to South America, Mid-east, east Euro, Africa.
If come across the public holidays, NO shipping, thank you for your understanding.
---A Tracking number will be sent to you via email after your order has been shipped.
In order to ensure you receive your order with tax free or lower tax upon import, we'll declare it as a "gift" with a lower value, if any import charges or fees are the buyer's responsibility.
---Item will be shipped within 48 hours as soon as your payment verified. Sometimes the date will be delay due to a shortage. However, we will inform you via the email.